Training

Won't the learning curve for new software be tough?

Learning a new technology or job role is not a 'plug and go'. PerioPal can help with comprehensive, interactive training options.

The self-directed workbooks are designed for various computer levels:

The Quick Start Series for advanced computer users, the Basic Workbooks Series for new to moderate computer users, and the 35+ Training Videos compliment training for all levels.

Web Training sessions are available which blend online training with live discussions, real-world-based scenarios, and self-directed study.

Many new users find it helpful to download and register a copy of PerioPal on their home computers for extra training.

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What do I need for the online training sessions?

After you have made your training reservation, you will need to have the items in place for web training.

  1. Internet connection.
  2. A telephone at your computer workstation
  3. The printed PerioPal Workbook(s)
  4. The Microphone and USB headset hardware

** PerioPal needs to be installed and registered.

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How will we learn to record an exam?

PerioPal comes with a User Manual, a self-paced Training Workbook, and over 30 video clips to facilitate the software's integration with your practice. Work at your own pace by learning the fundamentals of each command and by performing the exercises in each section to ensure you have mastered the concepts.

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How long does it take to be trained?

This is the most common question! Think of training like a standardized test. We recommend 2-3 hours of uninterrupted study after installation to complete the Workbook. The self-pace Workbook is designed to cover the recording techniques in a progressive manner. Once trained, practice and perfect PerioPal’s commands when time permits.

Here are a few scenarios that do not work!
1. “Hurry and train during lunch.”
2. “Hurry and train between patients.”
3. “Just start recording – there’s no time for the Workbook.”

Here’s What Works!
Create a training strategy and set upward goals to gain recording skills! For example, record one patient in the morning and one in the afternoon. The next day increase the exams. Pick a firm date that the ‘training transition’ will end and all patients will be charted as needed.

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Should someone on my administrative team be trained with PerioPal?

Cross training is very beneficial. We have found that when a member of the administrative team is trained with the BASIC setup and settings, it is extremely advantageous in the event of a new or relief hygienist. An administrative team member can also help troubleshoot if a problem occurs.

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