Phone Support
Upon paying for a phone support incident, you will recieve a phone call to identify your problem and schedule a response call time. You may call support as many times as necessary until a specific incident is resolved. Phone Support does not include training.
When contacting phone support, please be at your computer with PerioPal running.
Call using a portable land line or cell phone. Please have your Customer ID and Database key on hand.
Phone Support is available between 8 AM and 5 PM CST.